ServiceNow
Strategy
Overview
ServiceNow Integration
Integration Description
ServiceNow syncs your companies, CMDB configuration items, and contacts into Strategy Overview through the Table and CMDB Meta APIs. Everything lands in the Technology Module, ready to grade, budget, and put on a client roadmap.
What Syncs from ServiceNow
- Companies Your ServiceNow customer accounts
- Configurations CMDB configuration items, synced as Flexible Items
- Contacts Names, titles, emails, and phone numbers
Sync Interval
Companies, configurations, and contacts sync nightly unless you force a sync.
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